We ensure you are provided with the same high standards of care as our long term residents. We care for everyone as dignified individuals, communicating to deliver the best person centred care possible and promoting fun and enjoyment for all. We support family and carers so that they can rest knowing we can be trusted to replicate their care in our safe, comfortable environment. We work with carers and temporary residents in advance to ensure care plans are air tight and suited to individuals. Short term care plans are created in advance, allowing carers to rest assured their patient or loved one is receiving the highest quality of care suited to their specific needs.
Round the clock, we are there for you. To whatever level needed, our care team will assist with bathing, going to the toilet, getting dressed, eating and any other daily activities. Laundry, bed making, housekeeping and maintenance go without saying and our catering team provide delicious food made to order and teas, coffees and other drinks on demand.
With a registered nurse on duty 24 hours a day we are fully equipped to deal with the needs of our residents. But, when more specialist treatment is required our staff are experts in identifying the need for referral to clinical speech and language therapists, dieticians, psychiatrists and other trusted specialist service providers.
We offer a varied range of activities to our residents each month and are inclusive of all abilities. Activity leaders visit the home most afternoons and our list of activities is ever expanding with new suggestions from residents all the time. To learn more visit our Activities Page
Along with the opportunity to be taken out by loved ones or by a member of staff when arranged in advance, we organise group outings to places residents ask to visit. Past outings have been to Devils Dyke, The Arundel wetland centre, parks, garden centres, shopping destinations, theatres and beaches.
As well as encouraging our residents to socialise over meals, activities and in our communal areas we often have events on special occasions when we invite residents and their families and friends to come together and celebrate.
Our care focuses on enriching the lives of our residents, but an important part of our service is ensuring they have a ‘good’ death when the time comes. A ‘good’ death can be difficult to imagine, but we believe it is about enabling residents to die with dignity, where they want, how they want and with whom they want.
We are very proud to have been accredited with Beacon Status in end of life care by the Gold Standards Framework (GSF). This means that our staff have passed a challenging programme which improves the way we deal with end of life care, giving us the tools to ensure our residents live and die well. Senior members of staff are qualified in the GSF 6 step programme, we make advanced care plans so a good death can be ensured when the resident becomes very weak or unable to communicate, and 100% of our residents die in their preferred setting.